how to perform a good gemba walk
Gemba walk meaning Gemba in Japanese means "The Real Place". In other words, where the work takes place. In other…
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‘Hell-Oh’ Call Centre KPI Game
Key performance indicators or KPI’s are a know evil in business. Although it doesn’t have to be like that. KPI’s…
Online Galton Board
What is a Galton board? A Galton board is also known as a quincunx or bean machine. The board is…
zero defect thinking
What is zero defect thinking? Zero Defects thinking is a philosophy or mindset within an organization where all employees strive…
sample size dice simulation
Sample size dices It is a question which I get often. Which sample size should I take. Unfortunately the answer…
Parcel sorting centre lean game
Introduction "Adding Speed to your Deliveries" The parcel sorting centre lean game is all about delivering packages as soon as…